Consultancy on ISO 20000 standard

ISO 20000 standard is the first worldwide standard specifically aimed at IT Service Management (ITSM). The standard is closely aligned with, and complementary to, the process approach defined within the ITIL. The standard also describes an integrated set of management processes for the effective delivery of services to the business and its customers. It also defines a set of "controls" against which an organization can be assessed for effective service management with the aim of developing and delivering high quality technology services.

Solutionlab ISO 20000 consultancy services are aimed at helping organizations to achieve certification in the ISO 20000. All ISO 20000 consultancy engagements are delivered by accredited and experienced consultants in order to help technology organization to identify conformance, strengths and weaknesses within existing processes and to drive improvements in order to ensure full compliance with ISO 20000 and to achieve a certification.